Terms of service

Terms of Service

Last updated: October 12, 2026

Welcome to SNAL ELECTRO. These Terms of Service govern your access to and use of our website, https://snal-electro.fr/, including the purchase of products and use of associated services.

By using our website, you agree to comply with these terms, subject to your mandatory rights under applicable law.

1. Company Information

The website is operated by:

SNAL ELECTRO

26 Rue Bosquet, 75007 Paris, France

Email: contact@snal-electro.fr

SIREN: 130161904

SIRET: 13016190400011

VAT Number: FR02130161904

2. Website Use

You agree to use our website lawfully and responsibly.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our systems.
Upload or transmit malware or harmful code.
Interfere with the website's operation or security.
Use the website to infringe intellectual property or other legal rights.

We reserve the right to take proportionate action against misuse of our website.

3. Products and Information

SNAL ELECTRO specializes in home furniture, household appliances, and home equipment.

We aim to provide accurate descriptions, specifications, photographs, pricing, and availability information.

Product images may be illustrative, and minor variations may occur where disclosed and legally acceptable.

Products delivered must conform to their contractual description and applicable legal requirements.

4. Prices and Payments

Product prices are displayed in euros (EUR), including applicable taxes unless expressly stated otherwise.

Any additional delivery charges will be clearly communicated before customers confirm their orders.

Payments are processed using the payment methods displayed at checkout.

Orders are subject to payment authorization and acceptance.

5. Orders and Availability

Customers are responsible for providing accurate contact, billing, and delivery information.

After placing an order, customers receive an order confirmation at the email address provided.

If an item becomes unavailable, we will contact the customer and offer an appropriate lawful solution, including a refund where required.

We may reject orders for legitimate reasons, such as payment failure, suspected fraud, or product unavailability.

6. Delivery

SNAL ELECTRO delivers to supported destinations in France and Europe.

Delivery charges, estimated delivery times, and any applicable restrictions are provided in our Shipping Policy and during checkout.

Where an agreed delivery deadline is not met, consumers may exercise their rights under applicable law.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable consumer protection laws.

Customers generally benefit from a statutory 14-day withdrawal period for eligible online purchases.

Legal guarantees relating to defective or non-conforming goods remain applicable.

8. Intellectual Property

The website's original content, branding, layout, graphics, and other protected materials may not be reproduced or commercially exploited without the appropriate authorization.

Third-party brand names and product trademarks remain the property of their respective owners.

9. Third-Party Services

Our store is powered by Shopify and may use third-party services for payment processing, logistics, analytics, and other operational functions.

Use of external services may be subject to additional applicable terms and privacy policies.

10. Limitation of Liability

SNAL ELECTRO takes reasonable steps to maintain an accurate, secure, and accessible website.

Temporary interruptions or technical errors may occur.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded, including liability arising from mandatory consumer rights, fraud, or other legally protected claims.